"Not only did I save time between the referral and first clinical evaluation, but it was an easy process that allowed me to focus on patient care, not paperwork."
Angela Barber, Transplant Coordinator University of Pittsburgh Medical Center
eHealth Access™ Record Retrieval Service
An industry first: What used to take weeks now happens in days.
eHealth Access™ Record Retrieval Service streamlines the way you obtain the clinical records you need so you can treat referred-in or new patients faster-in days instead of weeks. With this user-friendly system, the first of its kind, you just submit a customized request online and eHealth Global Technologies collects and delivers all needed documents. Reports. Labs. Diagnostic-quality images. All delivered in a standard digital format-even directly into the hospital's EMR or PACS-typically within three days. The service is simple to activate and can be put to use quickly.
- See your patients in record time--At many hospitals, it can take three weeks or more to collect records and images. With eHealth Access, the same information can be retrieved and delivered in a complete, ready-to-review, electronic patient file in three days. Doctors get all the information they need right away to start evaluating and planning for treatment. And patients avoid unnecessary duplicate tests and exams.
- Peace of mind for patients--No more rescheduled appointments or long waits simply because of missing or incomplete records. That makes for more satisfied patients, many of whom may have been referred to your institution because of a very serious illness. Less anxiety is always a good thing.
- A personal touch from your institution--eHealth Access can help foster a personal connection between patient and provider. Large hospitals may be perceived as detached, even though they offer exceptional treatment options, outstanding staff and advanced technology. When the doctor has fully reviewed the case file before the appointment, the patient feels respected as an individual.
- Make life easier for your IT staff--Having new-patient records arrive in a consistent, digital format makes it easier to bring them into your records system. And fast, complete record delivery means fewer calls for help in finding, sorting or retrieving historical files.
- The secure online process for requesting outside records can be tied to your electronic scheduling system, making this task a seamless and integral part of your workflow.
- eHGT has proven experience at delivering records directly into EMRs and PACS systems seamlessly.
